Track & Monitor is Dürr CTS’s advanced IoT solution tailored for air purification systems. With flexible package levels, Starter, Premium, and Elite, users can choose the functionality that aligns with their technical needs and budget. At the core of the system is the IoT edge gateway (SiteManager), which seamlessly combines remote access and data collection into a single secure, certified platform. Designed with modern cybersecurity in mind, it integrates smoothly into corporate IT environments, ensuring data integrity while minimizing network disruption.
Key features and benefits
- Continuous process data collection enables instant fault analysis and faster troubleshooting.
- Secure, encrypted remote access reduces downtime and travel costs while protecting sensitive system data.
- Email alert notifications provide immediate awareness of critical system events.
- Comprehensive monthly reports offer operational insights and supports audit readiness.
- Predictive analytics, allows for scheduling maintenance or replacements ahead of time.
Customer insight: Nexxa’s experience
Track & Monitor has become an indispensable tool for Nexxa’s maintenance operations. “One of the main ways I use this software is troubleshooting. If we’re getting frequent faults, Dürr CTS can log in remotely and help us identify the root cause. It saves us a lot of time", says Nick VerHaagh. According to the Maintenance Supervisor at Nexxa the software's remote connectivity has significantly improved how his team handles faults. “I was able to walk them through an issue while sitting around a fire with friends and family at home. In the past, I would have had to drive in", VerHaagh recounted a recent example where he supported a new technician remotely. Also the monthly performance reports have added unexpected value: “These reports pull all the information needed for any audit we may have throughout the year. I no longer scramble to gather data. Everything is right there. It’s far more efficient to troubleshoot when you have solid data. This software tracks trends and streamlines our workflow.”
Operational impact of Track & Monitor
Dürr CTS’s Track & Monitor software bridges the gap between traditional maintenance practices and digital innovation. By providing actionable data, secure remote connectivity, and intuitive tools, it transforms how teams manage their air purification systems. Faster root-cause identification helps significantly reduce downtime, while trend analysis and real-time insights contribute to improved overall efficiency. At the same time, automated data availability leads to considerable time savings during audits and internal reviews. An intuitive and easy-to-navigate interface further enhances the user experience, making daily operations more streamlined and effective.
Enterprise-grade cybersecurity
To further support customer’s trust, Dürr CTS's remote connectivity platform is designed with enterprise-grade cybersecurity. The solution is third-party audited (TG alpha) and follows globally recognized standards, including NIST SP800, ISECOM OSSTMM, BSI, ISA99, and IEC62443. Authentication is handled through Microsoft Azure Active Directory or multi-factor, and all access requires prior approval. Detailed activity logs, real-time login notifications, and granular access control down to the IP or port level ensure full transparency and protection across every connection. From minimizing downtime to simplifying audits, Track & Monitor is a smart investment for any facility seeking to optimize performance and future-proof their operations.
For more information on Track & Monitor, contact Dürr CTS, today:
Rick McConnell
Senior Manager Revamp CTS
[email protected]
+1 248 450-2235
